About Income Assistance Guided Pathways
CLEO’s Income Assistance Guided Pathways are online interviews that give you information and resources to help you if your application for Canada Pension Plan disability (CPP-D) benefits was denied. The pathways can help you fill out the form to ask Service Canada to reconsider their decision to deny you benefits. If Service Canada reconsiders their decision and still denies you benefits, the pathways can help you fill out the form to appeal their decision to the Social Security Tribunal – General Division.
The pathways ask you questions and put your answers into the form you want. Each question explains what information is needed. The pathways are free to use.
If you already have an account, you can access your saved work here:
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Request for reconsideration or appeal
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Use if you want to:
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You can sign up to create an account or use the pathway as a guest. If you choose not to create an account, the system will time out after 4 hours. You must create an account if you want to save your work on the system, or use the other pathways.
Any personal information that you enter into the pathway is confidential. CLEO will not give your personal information to anyone unless you ask us to do this.
Read more in the Terms of Use and Privacy Policy .
Need help?
If you need help using the Guided Pathways or have questions, contact support@cleo.on.ca.
CLEO’s Guided Pathways don’t give you legal advice. For advice about your situation, talk to a lawyer.
